SHIPPING & RETURNS
Date Last Updated 5/12/2023
Shipping
​How much does shipping cost?
We offer free shipping on all subscription orders. We also offer free shipping on one-time orders above $65. All other orders are charged a base shipping fee of $20.
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Where do you ship to?
Nectr ships to anywhere in Ontario.
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When will my order ship?
Nectr orders are shipped out from our facility every Wednesday & Friday. You order must be placed 24 hours before a shipping day to be shipped that day.
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How long does shipping take?
Once your Nectr order has shipped, the shipping process can take anywhere from 2 to 5 business days to arrive at your door, depending on the time the order was placed, and the delivery destination.
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How do I track my order?
Once your order has left our facility a tracking link will be emailed to you.
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How are my items shipped?
Nectr partners with Annex Go Fetch to ship across Ontario. They use refrigerated trucks and refrigerated warehousing to keep your Nectr cool!
RETURNS POLICY
Online Orders
All online sales are final. Due to the complex shipping requirements for Nectr kombucha, we cannot accept returns. If you are not completely satisfied with your order please reach out to us at info@nectr.co and we will do our best to make things right!
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Thank you for choosing NECTR!